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Saturday, April 29 • 9:45am - 10:45am
Engagement Explained: Reading the Comments, Feeding the Trolls and Gaining Respect

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From Twitter eggs to our most engaged readers, listeners and viewers, journalists hear from their critics at all hours of the day now. These veteran panelists will explain how, when and why to respond to critics — and reveal what you should and shouldn't say to them. They will share funny and scary examples of criticism, offer specific engagement techniques, and discuss ways to maintain your journalistic integrity, professional reputation and personal safety.

avatar for Bey-Ling Sha

Bey-Ling Sha

Professor and Director, School of Journalism & Media Studies at San Diego State University
Bey-Ling Sha, Ph.D., APR, is professor and director in the School of Journalism & Media Studies at San Diego State University. Dr. Sha’s primary research program examines the intersection of identity and public relations. She is the 2016-2018 editor-in-chief of Journal of Public... Read More →

avatar for Phil Boas

Phil Boas

Editor of Editorial Pages, The Arizona Republic
Phil Boas is editor of the editorial pages of The Arizona Republic. As director of the newspaper’s Community Leadership department, he oversees the editorial board and manages the institutional voice of the newspaper. Before that, he was editor of The Republic’s Sunday Viewpoints... Read More →
avatar for Matthew Hall

Matthew Hall

Editorial and Opinion Director, San Diego Union-Tribune
Matthew T. Hall is the editorial and opinion director at The San Diego Union-Tribune, where he's worked since 2001. He manages the Ideas and Opinion section, writing and editing editorials, and overseeing op-ed commentary, letters to the editor and a broader exchange of ideas around... Read More →
avatar for Scott Lewis

Scott Lewis

Editor in Chief and CEO, Voice of San Diego
Scott Lewis is the editor in chief and CEO of the Voice of San Diego. He oversees all operations and has created partnerships and products that have earned the pioneering nonprofit news organization national and international recognition. Scott is a regular on local television and... Read More →

Saturday April 29, 2017 9:45am - 10:45am PDT
Pacific Room

Attendees (2)